Are the crystals you use real?
Yes. All of my products feature semiprecious crystals and stones.
Where do you get your crystals from?
My top priority is providing ethically sourced materials and quality. Over the years of making connections and traveling, I had the honor of being able to work closely with individuals who own mines in Brazil, Madagascar, and South Africa. I often buy directly though these family owned businesses to ensure all of our products are ethically sourced and that the families are being appropriately compensated for their hard work.
Do you accept custom order requests?
Yes. Custom orders start at $25 and goes up depending on material and what you want. If you would like to get started on a custom order, email me at email@example.com to get started!
Do you offer wholesale?
Yes! For wholesale inquires, please email me at firstname.lastname@example.org with your name and what you are interested in.
What are the care instructions for my new jewelry?
All products are made with high quality and durable material that will have a long lifespan when cared for properly. I recommend avoiding exposure to water (i.e. Swimming & showers), due to the possibility of deterioration of the hemp fibers and crystals. In terms of Sterling Silver pieces, it is normal for metals to tarnish over time. However, this is nothing a jewelry polishing cloth can’t fix! If you have any other questions or concerns about care, please email me at email@example.com.
What's your shipping policy?
Ready to ship items process in 1-3 business days from the United States.
International shipping is available!
All orders are shipped USPS Priority.
Natural Formations is not responsible for packages once they are shipped. If you would like to add additional insurance please let me know.
What's your refund policy?
All sales are final. No Returns or Exchanges. Please let me know if there are any problems with your order. Email: Naturalformations19@gmail.com
Have additional questions?
Feel free to reach out!